NOTICE — DRAFT TERMS PENDING LEGAL REVIEW. These Terms of Use are a working draft and are currently under review by our legal advisors. They do not yet constitute the final terms governing your use of this website and may change before they take effect. If you have any questions in the meantime, please contact us.
Terms of Use
Last updated: 19 June 2026
1. About these terms
These Terms of Use (“Terms”) govern your access to and use of the website at alpha390.com.au (the “Website”). The Website is operated by Five Tees Pty Ltd (ABN 91 617 875 993), trading as Alpha390 Finance (“Alpha390”, “we”, “us” or “our”), holder of Australian Credit Licence number 506065. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
2. About Alpha390 Finance and our services
Alpha390 Finance is a finance brokerage that arranges finance for vehicles, marine and recreational assets, tiny homes, business equipment and personal purposes by matching clients with lenders from our panel. Information on the Website about finance products, lenders, rates and outcomes is general in nature and does not constitute a quote, an offer of finance, credit assistance, or financial or credit advice. Any finance is subject to lender assessment, approval and the lender’s terms and conditions.
For specific details about our credit assistance services, including fees, commissions, lender remuneration, and our dispute resolution procedures, please also refer to our Credit Guide.
3. Using the Website
You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party. You must not attempt to gain unauthorised access to the Website, its servers, or any system or network connected to it, or interfere with the proper working of the Website.
4. Privacy
We handle personal information in accordance with the Privacy Act 1988 (Cth) and our privacy practices. By using the Website and submitting your information through our enquiry or application forms, you consent to the collection, use and disclosure of your personal information as described in our Privacy Policy.
5. Intellectual property
All content on the Website, including text, graphics, logos, images and the Alpha390 name and branding, is owned by or licensed to Five Tees Pty Ltd and is protected by Australian and international intellectual property laws. You may view and print content for your own personal, non-commercial use only. You must not reproduce, distribute, modify or otherwise use any content without our prior written permission.
6. Links to other websites
The Website may contain links to third-party websites, including lender websites and online application portals. These links are provided for your convenience only. We do not control, endorse or accept responsibility for the content, products, services or privacy practices of any third-party website. Once you leave the Website, the handling of your information is governed by that third party’s own terms and privacy policy rather than our Privacy Policy.
7. No warranties
While we take reasonable care to ensure the information on the Website is accurate and up to date, the Website and its content are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability or availability of the Website or the information it contains.
8. Limitation of liability
To the maximum extent permitted by law, Alpha390 Finance and Five Tees Pty Ltd will not be liable for any loss or damage (including indirect or consequential loss) arising out of or in connection with your use of, or inability to use, the Website or any information on it. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law or any other law that cannot lawfully be excluded.
9. Changes to these terms
We may update or amend these Terms from time to time. Any changes will take effect when the updated Terms are published on the Website. Your continued use of the Website after changes are published constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
10. Complaints and dispute resolution
If you have a complaint about our services, please contact us first so we can try to resolve it. If your complaint is not resolved to your satisfaction, you may refer it to the Australian Financial Complaints Authority (AFCA), of which we are a member.
AFCA provides a free and independent external dispute resolution service. AFCA member number: 46174.
Phone: 1800 931 678
Website: afca.org.au
11. Governing law
These Terms are governed by and construed in accordance with the laws of the State of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and the courts competent to hear appeals from those courts.
12. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be severed from the remaining provisions, which will continue in full force and effect.
13. Contact us
If you have any questions about these Terms, please contact us:
Alpha390 Finance (Five Tees Pty Ltd, ABN 91 617 875 993)
Address: 6A/2958 Logan Road, Underwood QLD 4119
Phone: 1300 390 390
Email: mymates@alpha390.com.au
Australian Credit Licence: 506065